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Vol: 49(63) No: 3 / September 2004 Make-to-Order E-Commerce Supermarket System. Concepts and Software Architecture Costin Badica Department of Software Engineering, University of Craiova, Faculty of Automation, Computers and Electronics, Lapus 5, 1100 Craiova, Romania, phone: +40 (0) 251 435724-1, e-mail: c_badica@hotmail.com Dumitru Burdescu Department of Software Engineering, University of Craiova, Faculty of Automation, Computers and Electronics, Lapus 5, 1100 Craiova, Romania, e-mail: burdescu@topedge.com, web: http://is.comp-craiova.ro/~burdescu_dumitru/ Gabriel Vladut IPA SA CIFATT, Aleea Electroputere 2, Craiova, 1100, Romania, phone: +40 (0) 251 418882, e-mail: office@ipacv.ro Ciprian Comsa IPA SA CIFATT, Aleea Electroputere 2, Craiova, 1100, Romania, e-mail: ciprian.comsa@ipacv.ro Robert Mitrica IPA SA CIFATT, Aleea Electroputere 2, Craiova, 1100, Romania Mike Roberts MRA Consultants Ltd., 27, Fairways, Fulwood Preston, PR2 8FX, UK, phone: +44 (0) 1772 713994, e-mail: mike@macroconsultants.co.uk Lois Carter Huddersfield Textile Training, Huddersfield, West Yorkshire, HD2 IYF, UK, phone: +44 (0) 1484 346500, e-mail: lois.carter@textile-training.com Keywords: e-commerce, make-to-order, supply chain management, software architecture Abstract The key factors to enjoy a competitive advantage in today’s B2C e-commerce environments are the quick response time to customer orders and the offer of a large variety of products. This paper reports on the work in progress of the development on an e-commerce supermarket system – SUM, to enable both a high degree in the customer satisfaction and an improved profitability of the manufacturing companies. This will be achieved by enriching the range of products a manufacturer can sell directly to the end customer as make-to-order products. The paper briefly summarizes the strategic objectives of the SUM project, the concepts and software architecture of the SUM system and the current status of a prototype implementation. References [1] D. Gupta, S. Benjaafar, Make-to-Order, Make-to-Stock, or Delay Product Differentiation – A Common Framework for Modeling and Analysis, IIE Transactions, vol.36, no.6, pp.529-546, June 2004. [2] M. Ball, C.-Y. Chen, Z. Zhao, Optimization Based Available to Promise, NSF Workshop on Collaboration and Negotiation in Supply Chain Management and eCommerce, USA, February 2002. [3] S. Rajakopalan, Make to Order or Make to Stock: Model and Application, Management Science, vol.48, no.2, pp.241-256, February 2002. [4] C. Badica, M. Roberts, D. Burdescu, S. Udristoiu, G. Vladut, L. Carter, M. Mocanu, M. Brezovan, Content Standardization Efforts for B2B E-Commerce Interoperability in the Textile/Clothing Sector, Proc. 7th International Conference on Business Information Systems (W. Abramovicz, ed.), Poland, April 2004. [5] Y. Narahari, S. Biswas, Supply Chain Management: Modeling and Decision Making, Proc. Int. Conf. on Flexible Autonomous Manufacturing Systems, Coimbatore, January 2000. [6] M. Roberts, E-Commerce Supermarket System, Eureka SUM Project Proposal, August 2003. [7] T. Andel, From Common to Custom: The Case for Make-to-Order, A Penton Publication: Material Handling Management, November 2002. [8] A. Nandi, P. Rogers, Behavior of an Order Release Mechanism in a Make-to-Order Manufacturing System with Selected Order Acceptance, Proc. of the 2003 Winter Simulation Conference (S. Chick, P.J. Sanchez, D. Ferrin, D.J. Morris, eds.), pp.1251-1259, 2003. |